## Success Stories

### AmeriCu and Illuma Talk Voice Authentication with CU Broadcast

**November 22, 2024**  
[Link to Article](https://illuma.cx/article/americu-and-illuma-talk-voice-authentication-with-cu-broadcast/)

### Dort Financial Credit Union Improves Upsells, Cuts Escalations, and Ends Agent Attrition

**October 22, 2024**  
[Link to Article](https://illuma.cx/article/dort-financial-credit-union-improves-upsells-cuts-escalations-ends-agent-attrition/)

### Financial Plus Credit Union Cuts Authentication Time 93% and AHT 14%

**September 10, 2024**  
[Link to Article](https://illuma.cx/article/financial-plus-credit-union-cuts-authentication-time-handling-time/)

### Evans Bank Reduces Call Times by 40 Seconds with IllumaSHIELD™

**August 21, 2024**  
[Link to Article](https://illuma.cx/article/evans-bank-reduces-call-times-by-40-seconds-with-illumashield/)

### WyHy Federal Credit Union Reduces Verification time 83% and Cuts Abandon Rate 50%

**March 14, 2024**  
[Link to Article](https://illuma.cx/article/wyhy-credit-union-illuma-case-study/)

### Hudson Valley Credit Union Cuts Speed of Answer 30% and Abandonment Rate 51% with Rapid Voice Verification

**September 13, 2023**  
[Link to Article](https://illuma.cx/article/hudson-valley-credit-union-cuts-speed-of-answer-abandonment-voice-authentication/)

### Dort Financial Credit Union Cuts Hold Times by 58% and Escalations by 65% with Voice Authentication

**March 2, 2023**  
[Link to Article](https://illuma.cx/article/dort-financial-credit-union-cuts-hold-time-escalations-voice-authentication/)

### Connexus Credit Union Saves 9,500+ Hours in 16 Months with Voice Authentication

**October 5, 2022**  
[Link to Article](https://illuma.cx/article/connexus-credit-union-saves-over-9500-hours-voice-authentication/)

### TDECU Enrolls over 50,000 Members in Voice ID Verification Program in 9 Months

**April 20, 2022**  
[Link to Article](https://illuma.cx/article/tdecu-enrolls-over-50000-members-in-voice-authentication/)